Responsible gambling

12Play is committed to providing a safe and responsible gaming environment for its players. We have implemented various tools and measures to help you manage your gambling habits and prevent problem gaming.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you can spend on our platform. This will help you stay within your budget and avoid excessive spending.

Time-Outs

Take a break from gaming with our time-out feature. Choose from 24 hours to 90 days of self-exclusion, giving you the flexibility to manage your gameplay at your own pace.

Permanent Self-Exclusion

Permanently exclude yourself from accessing our platform if you feel that gaming is becoming a problem for you. This will prevent any access to your account and ensure that you take a step back from gaming.

Links to Support Organizations

If you're struggling with problem gaming or need additional support, we provide links to reputable organizations such as the Malaysian Mental Health Association and Gamblers Anonymous. These resources offer expert advice and guidance on managing problem gaming habits.

Tools for Responsible Gaming

• Deposit limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Time-outs: Take a break from gaming with our time-out feature (24 hours to 90 days).
• Permanent self-exclusion: Exclude yourself permanently if you feel that gaming is becoming a problem.

We encourage responsible gaming practices and support organizations provide expert advice on managing problem gaming habits.